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Refund Policy

A legal disclaimer

Last Updated: July 2, 2025

CANCELLATION TERMS

You can cancel your Studio Awaken subscription at any time through your account settings or by contacting awakenmeditationstudio@gmail.com. There are no cancellation fees or penalties.

REFUND ELIGIBILITY

New Subscribers:

  • 3-day money-back guarantee for first-time subscribers

  • Full refund available if requested within 3 days of initial payment

  • Applies to your first month's subscription fee only

Existing Subscribers:

  • No refunds for monthly subscription fees after the 3-day initial period

  • Cancellation takes effect at the end of your current billing cycle

  • You retain access to all content until your paid period expires

REFUND PROCESS

How to Request a Refund:

  1. Email awakenmeditationstudio@gmail.comwithin 3 days of your first payment

  2. Include your account email address

  3. Provide reason for refund request (optional but helpful for service improvement)

Processing Time:

  • Refund requests are reviewed within 24-48 hours

  • Approved refunds are processed within 5-10 business days

  • Refunds are issued to your original payment method

NON-REFUNDABLE SITUATIONS

  • Monthly subscription fees after the initial 3-day period

  • Partial month usage

  • Account termination due to Terms of Service violations

  • Technical issues on your end (device compatibility, internet connection)

BILLING CYCLE INFORMATION

  • Monthly subscriptions renew automatically

  • Cancellation stops future billing but does not refund current month

  • Access continues until the end of your paid billing period

  • No pro-rated refunds for unused portions of the month

SPECIAL CIRCUMSTANCES

We may consider refunds outside of our standard policy for:

  • Technical issues preventing service access for extended periods

  • Billing errors or duplicate charges

  • Exceptional circumstances reviewed on a case-by-case basis

CONTACT INFORMATION

For refund requests or questions about this policy:

Email: awakenmeditationstudio@gmail.com
Website: studioawaken.com
Response Time: Within 24-48 hours

POLICY UPDATES

This refund policy may be updated periodically. Changes will be posted on our website and existing subscribers will be notified via email.

By subscribing to Studio Awaken, you acknowledge that you have read and agree to this Refund Policy.

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